Legal

Refund Policy

This Refund Policy explains how refunds are handled for FortisLogs, operated by Webduo All payments are processed by Paddle as the Merchant of Record.

1. Payment Processing

All purchases of FortisLogs are processed through Paddle. Paddle is responsible for payment processing, billing, and handling refund requests in accordance with their Buyer Terms and applicable laws.

2. Right of Withdrawal (EU Consumers)

If you are a consumer in the European Union, you may have the legal right to withdraw from your purchase within 14 days of the transaction date, in accordance with applicable consumer protection laws.

3. Refund Handling

All refund requests must be submitted through Paddle. Refund eligibility, approval, and processing are determined by Paddle in accordance with their Buyer Terms.

4. Contact

For refund-related questions, please contact Paddle directly via your purchase receipt. You may also contact us at:

Webduo
Sumatraweg 282, 1335JM Almere, The Netherlands
Email: [email protected]